Terms of service

Welcome to [Breeza Mart] (accessible via [https://breezastore.com]). By accessing or using our website, mobile application, or purchasing products from us, you agree to be bound by the following Terms of Service ("Terms"). Please read them carefully before using our platform.
1. General Overview & Account Terms
By agreeing to these Terms of Service, you represent that you are at least 18 years of age (the age of majority under the Indian Majority Act, 1875) or that you are accessing the site under the supervision of a parent or legal guardian.
 Account Responsibility: You are responsible for maintaining the confidentiality of your account credentials, password, and for restricting access to your computer/device.
 Accurate Information: You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store.
 Account Termination: We reserve the right to refuse service, terminate accounts, or cancel orders at our sole discretion if we suspect fraud or a violation of these Terms.
2. Pricing and Payment
 Currency & Taxes: All prices listed on [Breeza Mart] are in Indian Rupees (INR) and are inclusive of GST (Goods and Services Tax) unless explicitly stated otherwise.
 Pricing Changes: Prices for our products are subject to change without prior notice. We reserve the right to modify or discontinue any product or service without liability.
 Payment Gateways: We accept payments through secure, PCI-DSS compliant Indian payment gateways (including UPI, Credit Cards, Debit Cards, Net Banking, and Wallet services).
 Cash on Delivery (COD): If offered, COD may be subject to location availability, maximum order limits, or verification calls. Additional COD handling charges may apply and will be disclosed at checkout.
3. Product Descriptions and Accuracy
 Visual Representation: We make every effort to display the colors and images of our products as accurately as possible. However, actual colors may vary depending on your device's screen settings.
 Product Specifications: We do not warrant that product descriptions, specifications, or other content on the site are entirely error-free, complete, or current. If a product offered by us is not as described, your sole remedy is to return it in unused condition according to our Return Policy.
4. Order Acceptance and Cancellation
 Order Confirmation: Receipt of an automated order confirmation does not constitute our acceptance of your order. An order is deemed accepted only when it is dispatched.
 Order Rejection/Cancellation: We reserve the right to refuse or cancel any order for reasons including, but not limited to:
 Unavailability of stock.
 Errors in product pricing or descriptions.
 Incomplete or unverified shipping/billing details.
 Suspected fraudulent or unauthorized transactions.
 Customer Cancellation: You may request to cancel an order prior to dispatch through your account dashboard or by contacting support at [pawankumarsln99@gmail.com]. Once dispatched, orders cannot be canceled; they must be processed as a return after delivery.
5. Shipping and Delivery
 Delivery Locations: We deliver across supported PIN codes within India via third-party logistics partners (e.g., Delhivery, Blue Dart, India Post).
 Estimated Timelines: Shipping timelines provided at checkout are estimates. While we strive to meet these estimates, [Breeza Mart] is not liable for delays caused by logistics providers, weather events, regulatory inspections, or unforeseen circumstances.
 Non-Delivery / Incorrect Address: If a delivery fails due to an incorrect address provided by the customer or unavailability of the recipient, re-shipping charges may apply.
6. Returns and Refunds
 Policy Applicability: Returns, replacements, and refunds are governed strictly by our dedicated [Return & Refund Policy].
 Eligibility: Items eligible for return must be unused, unwashed, in original packaging, with all original tags attached.
 Non-Returnable Items: Certain items, including personal care hygiene products, clearance items, or customized goods, may be non-returnable. This will be indicated on the product page.
 Refund Processing: Approved refunds will be credited to the original payment method or issued as store credit within 7–10 business days after the returned item passes quality inspection.
7. Prohibited Uses
You are prohibited from using the site or its content for any unlawful purpose, including but not limited to:
 Violating any local, national, or international laws or regulations (including Indian IT laws).
 Uploading or transmitting malicious code, viruses, or spyware.
 Scraping, crawling, or extracting data from our store without explicit written consent.
 Engaging in fraudulent credit card/payment activities.
 Posting defamatory, abusive, obscene, or hateful content on product reviews or interactive areas.
8. Intellectual Property
All content on [Breeza Mart], including logos, graphics, text, product imagery, site layout, and software, is the property of [Breeza Mart] or its suppliers and is protected by Indian copyright, trademark, and intellectual property laws. You may not reproduce, distribute, or exploit any content without express written permission from us.
9. Limitation of Liability
To the maximum extent permitted by applicable law under the Indian Consumer Protection Act, 2019 and the Information Technology Act, 2000:
 [Breeza Mart], its founders, officers, and service providers shall not be liable for any indirect, incidental, punitive, special, or consequential damages arising out of your use of our platform or products.
 Our total liability for any claim arising out of or relating to your purchase shall not exceed the total amount paid by you for the specific product in question.
10. Governing Law and Jurisdiction
These Terms of Service and any separate agreements shall be governed by and construed in accordance with the laws of India.
 Jurisdiction: Any dispute, claim, or controversy arising out of or in connection with these Terms, including purchases made on [Breeza Mart], shall be subject to the exclusive jurisdiction of the competent courts in [Sawai Madhopur, Rajasthan, India].
11. Changes to Terms of Service
We reserve the right to update, change, or replace any part of these Terms of Service by posting updates to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.